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Advisory Board

The Post Magazine Claims Club Advisory Board

Chairman:
Ant Gould Anthony Gould
Editor-in-chief, Post Magazine
Anthony Gould is group editor in chief of Incisive Media's Insurance Division. He has overall editorial responsibility for Post Magazine, Insurance Age, Professional Broking, Cover and Reinsurance Magazine both in print and offline, and plays a leading role in developing brand extensions for the group, from events and awards programmes to rich media productions.
Board:
Steve Agutter
Regional Claims Manager, AIG
John Bell John Bell
Head of Claims, Aon Risk Services
John started in insurance in 1980, becoming a loss adjuster in 1983. After qualifying as an ACII in 1985, he worked in Greece, running an International adjusting practice in Athens. In 1988 he returned to the UK, achieving his ACILA in 1989. In 2000, John joined Aon and is now head of claims in Aon Risk Services.
Lynn Day Lynn Day
Director, GI Claims
Lynn is Director of GI Claims at the Co-operative Insurance where she has responsibility for all aspects of claims including strategy, technical and operations. She has spent most of her career in claims at the organisations' Leeds, London and Manchester offices but has also completed an MBA and spent several years leading large change programmes across all parts of the business.
Richard Ellis
Head of Motor Claims, Norwich Union
Tony Emms Tony Emms
Motor Claims Director, Zurich Financial Services
Tony joined Zurich as claims supply chain director in September 2003. In October 2005, Tony was promoted to his current position of motor claims director reporting to the UKGI chief claims officer. His current role has responsibility for the management of 300,000 UK General Insurance motor claims per annum in 9 sites across the UK and India.
Nick Gunter Nick Gunter
Head of Technical Claims, Fortis
Nick began his career at the General Accident before moving to Northern Star which in 2000, together with Bishopsgate, became Fortis Insurance. Nick has spent all his time in general insurance claims and is best known for his handling of the aftermath of the Selby rail disaster in 2001. He also sits on a number of ABI and other industry committees.
Roy Hebburn Roy Hebburn
Acting Director, Claims, Allianz Cornhill
Roy Hebburn, who is an FCII and chartered insurer, currently heads up Allianz's claims division which has responsibility for all commercial and retail claims and associated activity. A seasoned insurance professional, he has been continually employed by the group in claims since leaving full time education in September 1967.
John_Kenny John Kenny
Group Claims Manager, NFU Mutual
John is chief claims manager at NFU Mutual with overall responsibility for all aspects of claims. He is responsible for claims strategy, reserving, customer service and technical standards. John is a member of the ABI High Level Group and Property Committee.
Steven Maddock Steve Maddock
Technical Director, Royal & Sun Alliance
As claims technical director at R&SA, Steve controls claims spend, management philosophies and strategies for all classes of business as well as overseeing specialist claims units. Steve joined R&SA from Capita in 2004, bringing with him broad experience drawn from directing change and frontline operations. Prior to that Steve was head of claims for the AMP Group in the UK.
Andrew McBride Andrew McBride
Claims Director, QBE
Andrew has 20 years insurance experience, principally focused on claims. He began his insurance career with Guardian Royal Exchange, continuing with AXA in a number of senior claims roles until he left to join Aon in 2002. He joined QBE in 2005 and is claims director of QBE European Operations.
Julian Millar
Head of Technical Claims Operation, Churchill Insurance
David Williams David Williams
Claims Director, Axa Insurance
David has over 20 Years experience in General Insurance, roles including chief commercial underwriter, reinsurance manager, casualty insurance manager, and now claims director. David is a member of the National Stakeholder Council for the Governments "Workplace Health Connect" initiative, a board member of the CII / CILA Faculty of Claims, and was a director of Thatcham for 4 years. He is also a member of the AXA Group Claims Board.


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